What Do We Mean When We Say "We Are Your Service?"

release date: 10/09/2016

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At Protech International, one of our favorite ways to describe what we do is, “We are your service.” What do we mean when we say that, and what does it mean to you, our customer?

It’s our goal to service and maintain your equipment to achieve maximum production capacity and cost efficiency. We understand that most businesses need more than occasional service or a spare part. For us, “being” your service means we can offer a more comprehensive set of solutions for your business, and we do it for less. That’s just the Protech way.

Our service is REPAIR

In the most basic sense, repairing machines, particularly in the lamination and printing sector, is one of our hallmark services. Not only will our experienced technicians work with you on-site or over the phone, but they’ll also actually train your in-house team to better prepare for breakdowns and routine maintenance.

Our service is CONSULTING

One of the ways we differentiate ourselves is by offering valuable consultation services. Whether your business is looking to buy a new machine, to reconfigure an entire production line, or even set up a new facility, Protech’s seasoned pros can help make sure it’s done efficiently and for longevity. Consulting is baked into everything we do, but it’s also a stand-alone service.

Our service is PARTS

We work with some of the best manufacturers in the world to supply and distribute machinery across the U.S. Not only do we sell both new and used equipment, but we also stock thousands of parts in our warehouse that are available for quick-ship direct to your facility. Protech makes it easier for American companies to source German parts at unbeatable prices.

Our service is TRAINING

The better trained your employees are, the less likely you’ll encounter problems with stock, repair issues, or accidents on the job. We happily offer several kinds of training services for both basic and advanced machining. Operation, maintenance, and safety are a few of the training services our clients come to us for most.

We don’t like to think of our service offerings as a la carte selections; our clients come to us looking for guidance as well as cost-savings, and we provide both. Whether your facility is looking for hands-on machining training for new technicians, a comprehensive moving and storage plan for a relocation, or simply for a new hydraulic press for a specific application, Protech International can help.

After all, we are your service.